At Brandset Media Agency, we are committed to providing top-quality digital marketing services tailored to your business needs. Due to the nature of our work, all payments made to us are non-refundable.
1. No Refund Policy
All payments for services, including but not limited to SEO, PPC, social media marketing, website development, and content creation, are final and non-refundable once the project has commenced.
Digital marketing results depend on numerous external factors beyond our control; therefore, refunds or guarantees cannot be provided for specific outcomes.
Any deposits or advance payments made towards services are non-refundable under any circumstances.
2. Service Commitment
We prioritize transparency and communication with our clients to ensure satisfaction at every stage of the project. If you have concerns about service delivery, we encourage you to contact us immediately so we can make the necessary adjustments.
3. Cancellation Policy
Clients may cancel services at any time, but no refunds will be issued for work already completed or ongoing projects.
Any prepaid services will be honored until the agreed-upon term, but no partial refunds will be issued.
4. Dispute Resolution
If you have concerns about our services, please reach out to us at info@brandsetmedia.com before initiating any disputes or chargebacks.
Any chargeback or dispute initiated without prior communication will result in the immediate suspension of services.
5. Policy Updates
Brandset Media Agency reserves the right to modify this policy at any time without prior notice. Clients are encouraged to review this policy periodically.
For any inquiries, contact us at info@brandsetmedia.com.
