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CUSTOMIZE & GET QUOTE
These Terms and Conditions explain how GRN DMC provides its services to travel agents, tour operators, and other B2B partners. By using our website, booking tools, or any services offered under the GRN DMC brand, you agree to these terms. Please read them carefully.
GRN DMC is a B2B Destination Management Company that works only with travel agents and registered travel businesses. We do not sell directly to end consumers. All services, rates, and content on our platforms are created for professional use.
You may use our website and booking tools for genuine business needs related to travel planning and reservations. You agree not to use our system for the following:
Any misuse of our platform may result in suspension of access.
We work hard to keep all information accurate. However, details such as hotel descriptions, amenities, images, itineraries, flight details, or local regulations may change without notice. GRN DMC cannot guarantee that all information will always be fully updated or error-free.
If any detail is critical to your booking, you must confirm it with our team before finalizing the reservation.
All bookings must be made using the official GRN DMC system or through your assigned account manager. A booking is considered confirmed only after payment is received according to the payment plan we share with you.
You are responsible for ensuring that:
Any mistake made during booking is the responsibility of the agent.
All rates shown on our website or shared through email are subject to availability. A confirmed booking will always show the final payable price. GRN DMC is not responsible for price fluctuations before confirmation.
Cancellation rules vary based on suppliers such as hotels, airlines, transfers, and activity partners. The cancellation policy shown at the time of booking will always apply, even if it differs from previous communication.
Refunds, when applicable, will be processed only after we receive the refund from our supplier. Refunds may take time depending on the supplier's internal process.
Non-refundable bookings will not receive refunds under any circumstance.
It is the agent's responsibility to ensure that their clients have valid travel documents. This includes:
GRN DMC does not take responsibility for denied boarding, visa refusals, or immigration decisions.
GRN DMC acts as an intermediary between travel agents and hotels, airlines, transport companies, attractions, and other independent suppliers. We do not own or operate these services.
GRN DMC is not responsible for:
Our liability is limited to the amount paid for the booking.
By working with GRN DMC, you agree to:
Any financial loss caused by incorrect information or negligence is the responsibility of the agent.
All content on GRNDMC.com including text, logos, images, videos, destination data, and system features belongs to GRN DMC. You may not copy, distribute, or use our content for any purpose outside your business relationship with us.
We collect minimal data required to complete bookings and communicate with you. We do not sell or share your data with third parties except when needed to complete a booking or comply with legal requirements.
GRN DMC may update these Terms and Conditions at any time. The latest version will always be available on our website. Continued use of our services means you accept the updated version.
GRN DMC, All right reserved.